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Sandy Brewer

Sandy Brewer

Vice President, Sales and Customer Care Besse Medical

Sandy is Vice President of Sales and Customer Care at Besse Medical, an AmerisourceBergen company. Besse Medical is focused on the distribution of pharmaceuticals and related products to community primary care and specialty (outside oncology) physician practices and clinics and surgery centers throughout the United States.

Sandy started her career at Besse Medical in 2002, when parent company Bergen Brunswig merged with Amerisource. She was instrumental in integrating the Health Services Plus business into Besse Medical and for structuring the customer experience to drive customer loyalty. She also created the inside sales team; today they have grown into our Market Specialists. She served as Manager and Director of Sales and Customer Care before being promoted to Vice President of Sales and Customer Care in 2006. Sandy is responsible for customer care, inside sales, and quality assurance. She provides support to our activities team and business development efforts. She is a member of the senior management lead team at Besse Medical and provides leadership to the sales and customer care management team.

Prior to joining AmerisourceBergen, Sandy had her own business focused on helping small businesses develop their customer service platform and leadership potential. She worked with companies in tele-communications, building and construction materials, healthcare and retail.

Sandy is skilled in performance measurement, call-center management, and employee empowerment. Her goal of continuous improvement is focused on employee and customer retention. Her expertise in change leadership, performance management, call center leadership, and total quality management give her the skills and qualifications to have positive outcomes in any organization.